[What to Do When Windows Update Keeps Failing on Windows 10

[What to Do When Windows Update Keeps Failing on Windows 10

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As more and more people worldwide begin working from home, I’m seeing a renewed interest in upgrades to Windows For details, see “Here’s how you can still get a free Windows 10 upgrade. Coronavirus: Business and technology in a pandemic.

From cancelled conferences to disrupted supply chains, not a corner of the global economy is immune to the spread of COVID Read More. But a small percentage of readers have reported problems with the upgrade, usually because of compatibility problems with existing software or hardware.

In this post, I provide details about tools and techniques you can use to identify and fix the issue that’s blocking an upgrade. These steps can also help you diagnose problems installing feature updates on PCs that are already running Windows Note that some of these steps require intermediate to advanced technical skills.

If you’re uncertain about some of the details or unsure about how to interpret results, ask a friend or colleague with IT experience to assist. They can do so using remote support tools, as I explain in “Remote support essentials: 4 steps you can take now to keep friends and family connected.

This step is especially important for older PCs that were designed and built before the release of Windows Back in and , many PC manufacturers released updates to their BIOS code, specifically designed to address upgrade issues, and sometimes just upgrading the BIOS is enough to solve a failed upgrade. That opens the System Information app. If the BIOS date is earlier than , it’s worth checking the computer manufacturer’s website to see if an update is available.

Even some older systems that were past their support deadline received fresh BIOS code around the time of Windows 10’s release in mid The most common upgrade errors can be traced to a handful of basic causes: software incompatibilities, storage-related issues, and errors in the Setup wizard. Even if you don’t know the exact reason for an upgrade problem, you might be able to resolve it with some simple troubleshooting measures. First, temporarily uninstall any unneeded software.

Pay special attention to low-level system tools such as antivirus software, disk management tools, and so on. In the case of antivirus software, you might need to download a tool from the developer to completely remove the program. Next, check Windows Update for your currently installed version of Windows. If any updates are pending, install them and restart before continuing.

Disconnect all non-essential peripheral devices, especially external hard drives and USB flash drives. Finally, skip the upgrade wizard, which can sometimes fail because it’s unable to ask for your permission to get past an error. Instead, run Windows Setup directly from downloaded installation files. To do this, use the Windows 10 Media Creation Tool to download the necessary files to a USB drive; you can also use the option to save the installer as an ISO file, which you can then mount as a virtual drive, with its own drive letter.

For instructions on how to download these files and instructions on mounting ISO files, see “Here’s how you can still get a free Windows 10 upgrade. Use Windows Explorer or File Explorer to open the external or virtual drive and then double-click Setup to begin the upgrade.

Before you spend a lot of time trying to upgrade an old PC or install a new feature update, check out the list of known issues at Microsoft’s Windows 10 release information dashboard. Expand each entry on the left to see the list of known and resolved issues for supported releases of Windows Known issues are most likely to appear in the first few months after the release of a new feature update.

Incompatibilities with software and hardware can lead Microsoft to impost temporary compatibility blocks for systems with those particular configurations. You might be able to bypass one of these blocks by updating or uninstalling an incompatible program, or you might want to defer that update until the blocking issue is resolved. Although recent feature updates on modern hardware typically install very quickly, some upgrades can take a long time.

It’s frustrating to get to the end of that process, after an hour or two, to discover that the system has rolled back the update and restored your previous Windows version, without any indication of what the problem is. If you’d rather skip that process, you can run Windows Setup using a pair of switches that instruct it to perform a compatibility check and return the results.

To do so, you need to have access to the full Windows installation files, as explained in the previous section. Open File Explorer Windows Explorer in Windows 7 and make a note of the drive letter assigned to the external or virtual drive where your Windows installation files are available.

At the command prompt, type the following commands, substituting the drive letter where your installer files are located in place of d:. Press Enter after each one. Follow the setup screens just as if you were performing an upgrade. When you get to the final screen, click Install. The program should end at that point rather than beginning the upgrade.

When it does, it writes some information to a file called BlueBox. Double-click that file to open it in Notepad and then scroll to the bottom and look for the final error code. If you see 0xC, you’re good to go. That means there are no blocking compatibility issues. If you see another error code, you’ll need to find out what it means. Here are four common errors, decoded:. There are other, less common error codes you might encounter.

For information on what these codes mean, see this official Microsoft support document: Resolve Windows 10 upgrade errors : Technical information for IT Pros. For a compatibility block, you should see more details about the block, along with a link to instructions on how to resolve the issue. Get Windows Are you looking for Windows 10 Home or Windows 10 Pro?

Not sure? Learn more about Windows 10 versions at Microsoft. If you’ve attempted a Windows 10 upgrade and it failed, you might be tempted to try again. That is the canonical definition of insanity: doing the same thing again and expecting different results.

As a rational alternative, I recommend using Microsoft’s official diagnostic utility, SetupDiag, to see if you can divine the reasons for the failure. This tool uses a set of rules more than 60 of them in the current release as of early that match known issues affecting Windows 10 upgrades; it runs on Windows 7, Windows 8.

NET Framework 4. SetupDiag inspects the voluminous log files that Windows creates each time it attempts an upgrade, and then reports the most likely cause of the failure for you. When a Windows 10 upgrade or feature update fails, go to this page and download SetupDiag. Keep that page open, so that you can refer to its instructions as needed.

It also contains links to details for decoding error codes. Copy SetupDiag. The current edition of the program is smart enough to look in locations where log files are commonly saved, so you don’t need to specify any command-line switches for the tool.

The output for SetupDiag is a plain text file that is saved in the same folder as the program file. You can open the results file in any text editor, including Notepad, to examine its output and figure out what to do next. If you have any questions about these tools, or if you have suggestions to offer, please send them to me directly. Click here to open my bio, then click the envelope icon to send me a direct message.

Be sure to include your real email address if you want to receive a response, and check to make sure you have typed it correctly. I promise that the information you provide will be used exclusively for our correspondence about this issue and I will not share it with anyone else without your permission. Windows Microsoft apologizes for compatibility confusion, hints at changes. Will your PC run Windows 11? Even Microsoft can’t say for sure.

Windows Microsoft deletes these Windows 10 features and apps. Best music service Premium music streaming apps. By registering, you agree to the Terms of Use and acknowledge the data practices outlined in the Privacy Policy. You may unsubscribe from these newsletters at any time. You may unsubscribe at any time. By signing up, you agree to receive the selected newsletter s which you may unsubscribe from at any time.

You also agree to the Terms of Use and acknowledge the data collection and usage practices outlined in our Privacy Policy. Windows 11 upgrades: Why security is going to be the key driver. While the changes to Windows’ look and feel may grab the eye, the less visible security upgrades may be more interesting to CIOs.

Microsoft’s famous blue screen of death gets a new colour in Windows Microsoft changes its visual language for fatal operating system errors. If Windows 11 compatibility tool cannot run then my Windows on Arm journey is over. When things go wrong on an Arm device running Windows, they can quickly go very, very wrong. Windows 11 chaos, and how copying Apple could have helped Microsoft avoid it.

Five years is a long time in tech. Windows 10 has been around for too long. Toughbook G2: Panasonic’s new rugged Field workers get a versatile update to the popular Toughbook G1 and Toughbook 20 rugged devices. We finally have the answer.

Hey Intel, guess which PC I’m buying? An AMD Ryzen system. Microsoft rolls out visually updated Office preview, plus native bit Office for Arm.



Windows 10 update failed free download

This guided walk-through provides steps to fix problems with Windows Updates for Windows and 7, such as taking a long time to scan, or error codes while. If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem.


Fix HP Laptop and PC Issues After Windows 10 Update or Upgrade


The diagnosis process checks the status of Windows Update and its related Services, repair and reset Windows Update components. In Addition, the troubleshooter clears the Windows Update related temporary files, checks for pending updates and more.

If the problem continues after running the troubleshooter, windows update stuck download or fail to install then reset windows update components following the steps below. Open Command Prompt as administrator, enter the following commands and hit Enter after each one:.

These commands will first Stop windows update service and its related services. Then rename the SoftwareDistribution folder to SoftwareDistribution. After that restart the windows update and its related services. Several users recommended this as a working solution when windows update are stuck downloading. Corrupted system files might prevent new windows updates to apply and result windows updates fail or stuck install.

Also, you can resolve windows update installation problems by manually installing the latest Windows 10 updates. Also If you are getting Windows Update stuck while upgrade the process simply use the official media creation tool to upgrade to Windows 10 version 21H2 without any error or problem.

Let us know in the comments below. Also, read. September : Microsoft Patch Tuesday Review. Windows 11 Update Failed or stuck? Windows 10 update KB failed to install error code 0xca. Select the device name. Select Action , and then choose either Update driver or Uninstall to correct the errors.

If you are receiving an error message with a specific error code, try running the Windows Update Troubleshooter. If that doesn’t resolve the issue, see Fix Windows Update errors and follow the instructions to help resolve common update issues. The time required to download and install updates depends on connection speed, network settings, and the size of the update.

If the installation remains stuck at the same percentage, try checking for updates again or running the Windows Update Troubleshooter. To get help, in the search box on the taskbar, type get help , then select Get Help from the list of results.

To leave feedback if you run into further problems, in the search box on the taskbar, type feedback hub , then select Feedback Hub from the list of results. Windows 11 is the most secure Windows ever, and we recommend you stay updated to protect your PC from security risks and to keep it running smoothly.

However, you can temporarily pause updates as well as schedule a restart to install updates at a time that’s convenient for you. Learn how to temporarily pause updates Find out how to schedule a restart to install updates at a convenient time. Monthly quality updates on Windows 11 are quite small and have a minimal impact on data usage. Feature updates typically happen twice per year, and you can control when to install them. They require more data but are less frequent. Metered connections in Windows.

Your computer might be slow for a number of reasons, but updating to the latest version of Windows 11 can improve its performance. For help with a slow computer, see Tips to improve PC performance in Windows. If you’re having trouble finding your files after an upgrade, see Find lost files after the upgrade to Windows 10 or 11 for other things to try.

Warning: Microsoft only recommends trying the procedures in this section if you’re comfortable working in the command line. These procedures require administrator permissions on your device. In the search box on the taskbar, type command prompt , then select Run as administrator from the list of options. Select Yes. Next, in the window that appears, type the following commands one at a time, including the spaces as shown.

After you type each command, press Enter. Then let each command complete before you type the next command. After all these commands are completed, close the Command Prompt window and restart your computer.

In some instances, third-party antivirus or security software can cause errors when you try to update to the latest version of Windows You can temporarily uninstall this software, update your PC, and then reinstall the software after your device is up to date. Note: Before uninstalling software, make sure you know how to reinstall your programs and that you have any necessary product keys. In the search box on the taskbar, type command prompt, and then select Run as administrator from the list of options.

A clean restart starts Windows with a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update that may cause issues updating your PC. Learn how to do a clean restart. In the window that appears, type this command including spaces as shown: DISM. Press Enter. Try rerunning Windows Update. In many cases, simply rebooting your computer and rerunning the update will fix your problem. In that case, you can usually get things working again by rebooting and starting the update process again.

If your Windows 10 installation is significantly out of date, you may need to perform the update process multiple times. Unplug your peripherals and reboot. If rerunning the update doesn’t do the trick, you may have a hardware or driver conflict. Try unplugging all of your peripherals , like webcams, microphones, and scanners, before you reboot. Once only the bare minimum of a keyboard and mouse remain connected, run Windows Update. Check your available drive space. One of the most common causes of failed Windows 10 updates is a lack of drive space.

Try clearing out everything you no longer need, or even hook up an external drive to move files to, and then attempt the update again. Use the Windows 10 troubleshooting tool. Windows 10 includes a troubleshooter app that can help fix a lot of update problems. Try running the troubleshooter, and see if the update can complete. To run the Windows 10 update troubleshooter:. Pause Windows 10 Updates. This method momentarily pauses updates, which will typically delete update files from your computer, allowing you to download new files and hopefully complete the update process.

Manually delete your Windows Update files. The previous step will typically delete your Windows Update files, including any potentially corrupt files or stuck downloads.

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